Professional Standards and Complaint Procedure
At Positive Momentum, we are proud of the standards we uphold. In the unlikely event that you are dissatisfied with any aspect of our work or conduct, we have a clear, independent procedure in place. We will acknowledge any concerns promptly, pause the consultant’s engagement while an independent review takes place, and agree actions with you swiftly and respectfully. Where you prefer, we will arrange for an external reviewer at our cost. Your satisfaction and trust are our priority.
Company Registration: 4506172.